Privacy Policy

1. Information We Collect

We collect information you provide directly to us through our website contact forms, project inquiry forms, newsletter subscription, and any direct communications. This may include:

• Full name and contact details (email address, phone number)
• Book title, genre, word count, and project description
• Budget range and service preferences
• Any manuscript content or creative materials you share with us
• Correspondence records when you contact us by email, phone, or live chat

We also automatically collect certain technical information when you visit our website, including IP address, browser type, pages visited, time spent on pages, and referring URLs. This is collected via standard web analytics tools and cookies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes for our services
• Deliver the services you have contracted with us, including ghostwriting, editing, book cover design, publishing, marketing, audiobook production, and author event participation
• Send you project updates, proofs, and deliverables
• Send our newsletter with publishing tips, author spotlights, and industry news — only if you have subscribed
• Improve our website experience and service offerings
• Comply with legal obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service delivery: With members of our in-house team (writers, editors, designers, marketing strategists) strictly as required to fulfill your project
• Service providers: With trusted third-party tools we use to operate our business (e.g., email delivery, analytics), who are bound by confidentiality agreements
• Legal requirements: When required by law, court order, or government authority

4. Confidentiality of Your Work

Any manuscript, story ideas, outlines, or creative materials you share with us are treated as strictly confidential. We do not share, publish, or disclose your unpublished work to any third party without your explicit written consent. All team members with access to your project are bound by confidentiality obligations.

5. Cookies

Our website uses cookies to enhance your browsing experience and collect anonymous analytics data. We also use a live chat widget (Tawk.to) that may set its own cookies. You can disable cookies in your browser settings; however, this may affect some functionality of the website.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including providing ongoing services, meeting legal obligations, and resolving disputes. Project-related records are typically retained for a minimum of five (5) years after project completion. You may request deletion of your data at any time by contacting us (see Section 8).

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal data we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your personal data
• The right to opt out of marketing communications at any time
• The right to data portability where applicable

To exercise any of these rights, please contact us using the details in Section 8.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: